Can I wait while my vehicle is being serviced/repaired?
We will always try to be as accommodating to your schedule as possible, however if you plan to wait, we need to know tha [...]
How often should I have my engine oil changed?
Many vehicle manufacturers (including Porsche, BMW, Audi, Volkswagen and Mini) have extended their oil change intervals [...]
How much do you charge an hour?
It depends. Does your vehicle have an intermittent drivability problem or electrical issue? Is the check engine light on [...]
If I go anywhere but the dealer while my vehicle is still under warranty, will it void my warranty?
Absolutely not. By law, you may have your vehicle serviced at the facility of your choice. As long as the services are p [...]
Do you do aftermarket warranty work?
Yes. We will be happy to work directly with your warranty company for diagnosis and repairs covered by your policy. [...]
Do you offer after hours drop-off and pick-up?
Yes. For early-bird drop off, park (and lock) your vehicle in front of our shop, thoroughly complete the drop-off envelo [...]
Do you have loaner cars?
While we do not have cars available to loan out, we are happy to make arrangements for a reasonably priced Enterprise re [...]
Can I get a ride?
On most occasions we can offer customer or car pick-up and drop-off service within a reasonable distance. We only ask th [...]
What is your warranty?
With few exceptions our repairs are guaranteed for 12 months or 12,000 miles (whichever comes first). Please contact us [...]
Can I supply my own parts?
While we detest the word "policy", and prefer to address specific situations individually, any services or repairs perfo [...]