Our Affiliations

/Our Affiliations
Our Affiliations2018-11-27T19:40:19+00:00
Porsche club of america
bmw club of america
DEQ Too
Stuttgart Autotech adheres to the following code of ethics (the automotive service industry’s standard for professional business practices):
  • To perform high quality repair service at a fair and just price.
  • To use only proven merchandise of high quality distributed by reputable firms.
  • To employ the best skilled technicians obtainable.
  • To furnish an itemized invoice for fairly priced parts and services. Replaced parts may be inspected upon request.
  • To have a sense of personal obligation to each customer.
  • To recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are for preventive maintenance.
  • To offer the customer a price estimate for work to be performed.
  • To furnish or post copies of any warranties covering parts or services.
  • To obtain prior authorization for all work done.
  • To notify the customer if appointments or completion promises cannot be kept.
  • To maintain customer service records for one year or more.
  • To exercise reasonable care for the customer’s property while in our possession.
  • To maintain a system for fair settlement of customer’s complaints.
  • To cooperate with established consumer complaint mediation activities.
  • To uphold the high standards of our profession and always seek to correct any and all abuses within the automotive industry.
Additionally, our technicians honor the following ASE-Certified Technician Code of Ethics:
  • I will strive to produce nothing but first-class workmanship.
  • I will take advantage of every opportunity to increase my knowledge/skills concerning the work I am doing.
  • I will dedicate myself to lifelong learning.
  • I will use only those materials that are proven to be safe and recommended by the manufacturer.
  • I will recommend to an owner only that work on the vehicle which I believe to be necessary.
  • I will treat an owner’s vehicle as I would my own.
  • I will attempt to correct any honest mistake made by another technician, without damaging the reputation of that person or their business.
  • I will conduct myself so as to maintain and increase the public respect for all ASE-certified technicians.
  • I will practice Service Integrity, which means that to the best of my ability I will always >work for the best interest of the owner, my employer and myself.

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